We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...The error that states that "we're not ready for you yet" means that your account type is not compatible with our T-Mobile App. It sounds like our teams are working to get your T-Mobile ID (email address) that was associated with the prepaid account reset to work with postpaid. I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply.We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Are you able to create a new ID for the new address here? Let me know if this helps and I'm also happy to get things started from my end. Mar 29, 2021 · Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results. PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!!Sep 8, 2019 · You'll get a text message from T-Mobile to let you know the porting process started. Give us a call Customer Care & Technical Support available 24/7 Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time. From a T-Mobile phone: 611. From another phone: 1-877-746-0909. Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT ... I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!!13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ...Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics The error that states that "we're not ready for you yet" means that your account type is not compatible with our T-Mobile App. It sounds like our teams are working to get your T-Mobile ID (email address) that was associated with the prepaid account reset to work with postpaid. Dec 1, 2021 · This is extremely annoying and not the first time it’s happened. I’ve been a customer with T-Mobile for almost 10 years. I’ve bought multiple things online, through customer service, and in stores. I purchased an Apple Watch earlier today. Boom! No problem. I try and purchase some accessories and ke... prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users.T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times.This is extremely annoying and not the first time it’s happened. I’ve been a customer with T-Mobile for almost 10 years. I’ve bought multiple things online, through customer service, and in stores. I purchased an Apple Watch earlier today. Boom! No problem. I try and purchase some accessories and ke...Oct 9, 2021 · After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen ... 20 replies 6885 views F fcbleoee First activity 0 replies Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain.Aug 16, 2022 · Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)? Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place. · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans. · Pay bills, set-up autopay, and ... Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics Oct 27, 2020 · I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”Customer Service was no help. I was told that there was an update going on and to try ag... Oct 26, 2018 · When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially. Aug 14, 2022 · 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ... T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile •The issue is completely on the T-Mobile side. (I can also see the debits/refunds on my credit card when I login to my CC’s website.) To repeat: when T-Mobile charges my card, the charge is allowed by my credit card company. Then, immediately afterwards, T-Mobile refunds the money back. The refund is also allowed by my credit card company.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 724; Troubleshooting 1598; Streaming ; Streaming on ...Nov 29, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ... Jul 15, 2022 · 0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ... The person you are trying to reach may have blocked your number, so you receive the “Person is not accepting calls” message. On most accounts, you can not talk to the person directly, but you can leave a voicemail. If that does not work, try calling another person you both know. N. NTBAS.does the t mobile app work for prepaid customers? i just got a prepaid plan yesterday and when i try to log in to the app, it says “sorry, something is not quite right here. unfortunately the t mobile app is not available at this time due to technical difficulties. please try back later.” icon Best answer by tmo_lauren Hey there!Nov 24, 2021 · My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days! I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all. Flashinpan 5G Home Internet Speedtest results are typically in the 180-300 Mbps, with Ping times around 20 ms. Last two days have been 15-40 Mbps, with Ping times of 250-750 ms. My guess is that T-Mobile has. 2023-09-02 01:12:11. Mike Horger A whopping 1.66Mbps down stream woo hoo, faster than AOL in 1996.May 16, 2021 · We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy *** Sep 18, 2021 · And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing. T-Mobile: Introducing the Free 5G upgrade. We're going to trade up your limited plan to UNLIMITED - for free! There's nothing else to do and nothing else to pay. It's the gift of Unlimited just for being a loyal customer. Get the details: t-mo.co/freeUnlimited2 We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***May 25, 2023 · I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ... I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.Try the following steps if an app installed on your phone has any of these problems: Crashing. Won’t open. Won’t respond. Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. After each step, restart your phone to see if it fixed the issue.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...What appears to happen is that if you try to login with your phone number, and if T-Mobile thinks that you need to reset your password, there is absolutely no way to login to your account. You can't even use the mobile app. (You also can't login to contact support, because that requires logging in to My T-Mobile, and they have no email address ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ... This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it. Press and hold on T-Mobile app icon until the dropdown menu appears. Tap Remove App -> Delete App -> Delete to uninstall it. To begin reinstalling the app, open the App Store and search for the T-Mobile app.Thanks for posting. This is likely due to 1 of 2 things: If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around. If you have a Business account of 20+ lines, this’ll happen too.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 724; Troubleshooting 1598; Streaming ; Streaming on ...Aug 14, 2022 · 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ... Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login. Aug 14, 2022 · 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ... T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... June 12 and still happening. Tried to upgrade both phones on our account and crapped out in the store purchase process after Select Phone > Add to Cart > Choose Number > Select Accessories screen on PC and Mac. My existing phones are paid off, so in theory, I should be a flight risk you want to rope back into another 24-month contract, but you ...May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ...Jul 15, 2022 · 0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ... June 12 and still happening. Tried to upgrade both phones on our account and crapped out in the store purchase process after Select Phone > Add to Cart > Choose Number > Select Accessories screen on PC and Mac. My existing phones are paid off, so in theory, I should be a flight risk you want to rope back into another 24-month contract, but you ...Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ...actually, i just discovered that the correct answer is this: if you have a prepaid account, you can't turn off web guard using either the website or the app. what you CAN do is say bye to the stock t-mobile internet app, and start using google chrome as your browser. web guard doesn't block sites there. hope this helps some of you! Like. Quote.Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?actually, i just discovered that the correct answer is this: if you have a prepaid account, you can't turn off web guard using either the website or the app. what you CAN do is say bye to the stock t-mobile internet app, and start using google chrome as your browser. web guard doesn't block sites there. hope this helps some of you! Like. Quote.When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106. Best answer by gramps28. You can go into your Mytmobile account, select the line and turn it off, easier than suspending it, but if they still have the phone and have access to wifi they still can access the internet. View original. Like.Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106.Jul 27, 2023 · Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ... Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! Sep 18, 2021 · And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing. Same, I can buy anything or upgrade its annoying. been trying for a few days. Then you call they said its a 2 hour wait please go online or use app to purchase but all I get it eh “oops we hit a snag” bs. I hope someone from T-mobile answers. The trade in price on the phone when I did get someone was less than was online was giving me and ...0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ...We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***“Sorry, we're not ready for you yet.” This error message is what is been displayed for well over a year now. What is the reason for the existence of this app if it's never going to work or be fixed? You could likely get a competitors developer to finish it up for you, like I say it's been broken well over a year. Aug 14, 2022 · 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ... T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times. May 16, 2021 · We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy *** I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ...The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it. Press and hold on T-Mobile app icon until the dropdown menu appears. Tap Remove App -> Delete App -> Delete to uninstall it. To begin reinstalling the app, open the App Store and search for the T-Mobile app.
T-Mo App gets stuck in a loop. The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing “processing” and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having .... Samsung bn59 01315j remote
T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... Jun 17, 2022 · Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed. "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain. Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results.1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.Oct 12, 2021 · On the /account-landing page, click "Add to balance". Select "Make a one-time payment" (I’m using the amount due.) Select the "Amount due" radio button. Select my existing payment method (I’ve deleted and re-added my CC info multiple times to make sure I didn’t enter the wrong info.) Oct 26, 2018 · When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially. I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.T-Mobile App "Sorry, we cannot connect..." Does anyone know anything about this error message? I'll add a screenshot when it lets me (issue uploading). I get the error when I try to log into the app. I have a Nexus 6P and I'm on the latest beta build of Android O. 4 comments share save hide report 100% Upvoted This thread is archivedMy app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days!Replies (2) . Try this, tap and hold the icon App, then click in App info > in bottom menu click on "Clear data" > Clear all data, then re-start your device and try to sign in with your personal account again. If is not works, uninstall the app, re-start your device, download and install last version of Onenote from PlayStore, and try to sign ...“Sorry, we're not ready for you yet.” This error message is what is been displayed for well over a year now. What is the reason for the existence of this app if it's never going to work or be fixed? You could likely get a competitors developer to finish it up for you, like I say it's been broken well over a year. May 25, 2023 · I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ... The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it. Press and hold on T-Mobile app icon until the dropdown menu appears. Tap Remove App -> Delete App -> Delete to uninstall it. To begin reinstalling the app, open the App Store and search for the T-Mobile app.And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing.It doesn't work for prepaid. It's been this way for a long time so don't expect a change anytime soon. Really no excuse for this from T-mobile. Prepaid users need this more than postpaid users. Anyway, you can create an online account though on the t-mobile website. Low-Battle • 3 yr. ago.2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ....